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Brand Overview
High Roller is a well-established online casino that has been operating since 2017. It is owned by PlayCherry Ltd., a company registered in Malta, and is licensed by the Malta Gaming Authority (MGA). The casino offers a wide range of games from top software providers, including NetEnt, Microgaming, and Evolution Gaming. High Roller’s website is available in High Roller multiple languages, and it accepts players from various countries around the world.
Registration Process
To create an account at High Roller, players need to follow these steps:
- Click on the "Sign Up" button on the casino’s homepage.
- Fill out the registration form with personal details such as name, email address, phone number, and password.
- Choose a currency for your account (Euros are available by default).
- Verify your email address by clicking on the confirmation link sent to you by the casino.
- Log in to your account using your credentials.
Once registered, players can start exploring the various features of their accounts.
Account Features
Players have access to a range of features within their High Roller account:
- My Account : Displays the player’s balance, history of transactions, and other account details.
- Game History : Shows the games played by the user, including date, time, stakes, and results.
- Favourite Games : Allows players to save specific games for easy access in the future.
- Deposit/Withdrawal Methods : Enables users to manage their payment options.
Bonuses
High Roller offers various bonuses to its players:
- Welcome Bonus : A 100% match bonus of up to €500, plus a total of 50 free spins on Book of Dead and Legacy of Egypt slots.
- Free Spins Bonuses : Players can earn additional free spins by participating in tournaments or making deposits.
- Loyalty Program : High Roller’s loyalty program rewards players with points for every bet placed, which can be redeemed for cash or other perks.
Payments and Withdrawals
High Roller supports various payment methods:
- Credit/debit cards (Visa, Mastercard)
- E-wallets (Skrill, Neteller)
- Bank transfer
- Prepaid cards (PaySafeCard)
The minimum deposit amount is €20, while the maximum withdrawal limit varies depending on the player’s account level. Withdrawal processing times range from 24 to 72 hours.
Game Categories
High Roller offers a wide selection of games across multiple categories:
- Slots : Over 600 slots from leading providers.
- Table Games : Roulette (European, French), Blackjack (Classic, Multi-Hand), Baccarat, etc.
- Live Casino : Evolution Gaming’s live dealer table games.
- Video Poker and Caribbean Stud Poker
Each category offers a diverse range of options for players to choose from.
Software Providers
High Roller partners with prominent software providers in the industry:
- NetEnt
- Microgaming
- Evolution Gaming
These companies provide high-quality games that run smoothly on both desktops and mobile devices.
Mobile Version
The High Roller website is fully optimized for mobile use, allowing players to access their accounts and play games seamlessly using any mobile device (iOS or Android).
Security and License
High Roller prioritizes player security:
- Data Encryption : The casino uses SSL encryption to protect player data.
- Secure Payments : Players can make secure deposits and withdrawals.
The Malta Gaming Authority (MGA) licenses High Roller, ensuring compliance with regulatory standards in the online gaming industry.
Customer Support
Player support is available 24/7 through:
- Live chat
- Phone: +356-9993-0005 (Malta number)
- Email support@highroller.com
The casino’s customer service team aims to resolve player queries and issues promptly.
User Experience
Players find it easy to navigate the High Roller website, thanks to its simple design:
- Intuitive Interface : The site is user-friendly and features a clear menu structure.
- Language Options : Players can select their preferred language (English, German, Finnish, etc.) from a dropdown list.
- Responsive Design : The platform adapts well to different screen sizes.
Performance
High Roller’s overall performance leaves much to be desired:
- Slow Loading Times : Pages load slowly on desktops and mobile devices alike.
- Freezing Issues : Some players have reported their browser or app freezing while playing games or accessing other features.
- Occasional Crashes : Rare instances of the platform crashing, usually related to browser incompatibility.
Overall Analysis
High Roller is a decent online casino with a vast collection of games and enticing bonuses. While it scores well for security and licensing, its performance leaves much room for improvement. Some minor issues, such as slow loading times and freezing problems, detract from the player experience. Nonetheless, this online gaming platform remains a reliable option for many players around the world.
Additional Features
Some additional features of High Roller are worth mentioning:
- Casino Tournaments : Regular tournaments with attractive prizes.
- High-roller VIP Program : Exclusive rewards and bonuses for top spenders.
- Game Shows : Live casino game shows, such as Deal or No Deal and Crazy Time.
